Friday Favorites #4 – Local Business
Posted by Jonathan WilliamsJun 11
So, I’ve recently discovered a new business in town that makes me happy. And so, I was thinking that for this installment of the Friday Favorites I would share with you one of my favorite local establishments. For those of you who live near me, go and support this business. For those of you who live elsewhere, I’m sorry. You’re on your own. So, here is one of my favorite local businesses.
Favorite Gas Station – RaceTrac
So, my favorite gas station used to be 7 Eleven. I mean, who doesn’t like a slurpee every now and again? But now, my favorite is RaceTrac. It’s not the biggest or newest in town, but there are several reasons I like it most. First, this summer they’re running a special deal. Buy a keeper-cup, and you get free refills all summer!!! What a deal! That’s what initially got me coming there frequently, but soon I realized there are many other reasons to frequent this place. Second, they have a slurpee-like frozen beverage that tastes like Dr. Pepper. It’s awesome! Third, there are always plenty of employees on duty there. So, it’s safer, cleaner, and better stocked. That’s better customer service! Fourth, my daughter recently needed to go to the bathroom badly so we hesitantly took her inside, expecting the typical gas station restroom… yuck-tacular! But, to our surprise, it was clean… really clean… even smelled that way. Needless to say, that left a good impression on my wife. Fifth, last night I was there getting my free refill (my “freefill”), and one of the workers went out of his way help another customer and me out. The other guy was buying bottled water… and the worker voluntarily told him, “They’re on sale buy-one-get-one free.” That’s awesome. As for me, the ice machine was “hiccupping,” and the guy pointed me to the special iced coffee ice machine and encouraged me to use it. Maybe, it doesn’t sound like that big of a deal, but get this… the guy was already off the clock, but he still helped us out anyway. That kind of customer service makes me happy.
So, what are some of your favorite business around town? I have more to share, but this will have to do for this week. But I wonder, what makes your favorite businesses favorites? What qualities do you look for? And, what steps are you taking at your place of work to encourage people to come back for more?
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